Privacy Policy | sbet Official Online Casino Philippines

Last Updated: 2026-08-23

Quick Privacy Summary

  • What we collect: Identity, payment, device, and gaming activity data.
  • Why we collect it: To manage accounts, process payments, and ensure legal compliance.
  • Who sees it: Our internal team and essential third-party service providers.
  • How long we keep it: For the duration of your account and as required by Philippine law.
  • Deletion: You can request data removal via our support channels.

1. Introduction and Scope

This Privacy Policy describes how sbet collects, uses, and protects your personal information when you use our platform. This policy applies exclusively to users located in the Philippines.

Please note that this policy does not apply to third-party websites, apps, or services that you may visit after leaving our platform. We strongly encourage you to read the privacy policies of any external sites you access.

2. Personal Information We Collect

Account & Identity

Basic details provided during registration to create and secure your unique user profile.

Verification Documents

Identification provided to confirm your age and identity, ensuring a safe gaming environment.

Payment Data

Information required to process your deposits and withdrawals securely through our partners.

Gaming & Transactions

Records of your gameplay, betting history, and financial transactions for account auditing.

Technical Data

IP addresses, browser type, and device identifiers to optimize site performance and security.

Support Records

Correspondence and logs from your interactions with our customer service team.

3. How We Collect Data

We gather information through three primary channels:

  • Directly from you: Information you enter during registration, KYC verification, or support requests.
  • Automatically: Data collected via cookies and server logs as you navigate the website.
  • Partner providers: Information received from our payment processors and identity verification services to validate transactions.

4. Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: Setting up your profile and managing your access to the platform.
  • Financial Processing: Facilitating secure deposits and withdrawals of funds.
  • Compliance: Verifying that users are of legal age and preventing fraud or multi-accounting.
  • Service Optimization: Personalizing your experience and improving site functionality.
  • Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in the Philippines.
  • Marketing: Sending promotional offers only if you have provided explicit consent.

5. When We Share Data

We do not sell your personal data to third parties. We only share information when necessary:

  • Service Providers: With partner payment processors, KYC verification services, and technical infrastructure providers.
  • Legal Requirements: When required by law or requested by relevant authorities to prevent illegal activities.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Restricting internal access to personal data to authorized personnel only.
  • Data Isolation: Payment information is handled through isolated, secure channels.
  • Monitoring: Continuous monitoring of systems to detect and prevent unauthorized access.

7. Cookies and Tracking

We use cookies to enhance your browsing experience and analyze traffic. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

As a user, you have the following rights regarding your personal data:

Access & Correction

You may request a copy of your data or ask us to correct inaccurate information.

Deletion & Portability

You may request the deletion of your account and personal data, or ask for it to be transferred.

Objection & Withdrawal

You can object to specific data processing or withdraw your consent for marketing at any time.

To exercise these rights, please contact our support team via the channels available on this site. Note that certain data must be retained even after account closure to comply with anti-money laundering and gambling regulations.

9. How Long We Retain Data

We retain your personal information for as long as your account remains active. Once an account is closed, we will keep necessary data for the period required by applicable law in the Philippines to meet legal and regulatory obligations.

10. Age Limits

Access to sbet is strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, we will take immediate action to close the account and remove the associated data. Parents or guardians who suspect a minor is using the platform should report this immediately to our support team.

11. Cross-Border Transfers

Some of our technical and payment providers operate outside of the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain privacy standards during these transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to periodically check the "Last Updated" date at the top of this page.

13. Contact Us

If you have any questions or concerns regarding your privacy or the processing of your personal data, please reach out to us through the Support page or use the available contact channels on our website.